WARRANTY & RETURNS

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WARRANTY & RETURNS 2017-11-06T17:04:03+00:00

Overall Warranty Clause

ONE YEAR warranty for manufacture defects on ALL LAMPS & CHARGERS SIX MONTHS on BATTERIES.

Exception Clause

Items that experience normal wear and tear or damage caused by accidents are not covered under warranty. Claims arising from misuse, unauthorized repairs, and product modification are also not covered.

More Details

  • Buyers are required to check the products upon receipt of the goods. If any damage and loss caused by shipping are found, please take pictures and claim against the shipping company within 48 hours.
  • Within 15 days upon receipt of our products, if any quality problems are found, we bear double fares(shipping freight from our company to buyer’s place, and from buyer’s place to our company, and promise to send buyers new items.
  • After 15 days upon receipt of the goods, if any quality problems arise, the defective/broken products are required to return to our company at buyers’ expense (or the broken products can be kept at buyers’ place temporarily, and returned when defective/broken items comes to a certain number).When we receive the returned goods, we promise to repair the products for free and send you repaired items at our expense.
  • After one year since the date of shipment, we will collect cost for repairing (cost for spare parts only if needed), and buyers should bear double fares(Shipping cost from buyer’s place to our company and our company to buyer’s place).

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